Privacy Policy
Effective:
September 1, 2025
Ngwaahia (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and services.
Information We Collect
We may collect:
Personal Information: such as your name, phone number, email, shop name, and address when you register or update your profile.
Usage Data: including device information, IP address, and log data to improve our services.
Transaction Data: details about products you list, buy, or sell on the platform.
Media: photos or videos you upload to showcase products.
How We Use Your Information
We use your information to:
Provide and improve our marketplace services.
Facilitate transactions between buyers and sellers.
Communicate with you regarding your account, orders, and support needs.
Notify you of important updates and offers (you may opt out anytime).
Ensure platform safety and prevent fraud.
Sharing Your Information
We do not sell your personal information. We may share your information:
With service providers (e.g., payment processors, SMS services) to operate our services.
When required by law or to protect our rights.
With other users as necessary for transactions (e.g., sharing your shop contact details with buyers).
Data Security
We use reasonable technical and organizational measures to protect your data, including secure storage on Railway-managed servers and encrypted connections.
Your Rights
You have the right to:
Access, update, or delete your personal information by contacting us.
Opt out of non-essential communications.
Children’s Privacy
Our app is not intended for children under 13, and we do not knowingly collect data from them.
Changes to This Policy
We may update this Privacy Policy. We will notify you of significant changes within the app or by email.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at: support@ngwaahia.com
Ngwaahia (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and services.